Proactive
Advanced Plan
- Monitoring
- Service management
- Manufacture escalation
- Complete basic plan
Transformative
Premium Plan
- Consulting/advisory
- Adoption
- Client success
- Audit & health check
- Complete premium plan
Need top-notch technical support or expert advice? Cresco has you covered.
Proactive maintenance that can optimize costs and ensure reliability
A client success manager than can help with escalation, strategy, and other Cresco services
Value-added services that help maximize your software investments
Assistance configuring and tuning for peak utility and performance
Direct support of your users and the devices they use to access services
Flexible solutions that grow when you do, even during peak season
Our support service is a monthly chunk of hours that you can leverage for one or more resources, working full-time or part-time, to ensure you have someone to call upon when you need them. With us, you will receive:
Save money on full-time resources by choosing a support package that fits your usage pattern. Plans can be purchased in 40-hr increments. Flex hours can be added for unexpected situations.
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