This course introduces the fundamentals of the IBM C?ram Social Program Management (SPM) Platform 7.X. It presents a business analyst (BA) and caseworker overview that introduces the key components of IBM C?ram SPM, namely, SPM Platform User Interface, Participant Management, Case Management, Evidence Framework, Financial Management, System Administration, Verification Engine, Evidence Broker, Provider Management, Outcome Management, Rules Management, Workflow Management, and Universal Access. If you are enrolling in a Self Paced Virtual Classroom or Web Based Training course, before you enroll, please review the Self-Paced Virtual Classes and Web-Based Training Classes on our Terms and Conditions page, as well as the system requirements, to ensure that your system meets the minimum requirements for this course. Terms and Conditions: Ingram Micro – https://www.ingrammicrotraining.com/Terms-of-use.aspx; IBM – http://www.ibm.com/training/terms

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This course is intended primarily for BAs who will work on IBM C?ram implementation projects. The course is also useful for anyone who needs a general overview of the features and functionality of the IBM C?ram SPM Platform 7.X, including testers, project managers, and product administrators.

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Learners should have a working knowledge of health and human services programs and exposure to and experience of typical business process analysis activities related to system implementations.