Derive greater value from your customers with a consumer intelligence solution.
Humming Sales is the #1 choice for organizations seeking to derive greater value from their customers. Using a variety of advanced tools and techniques, our consumer intelligence solution takes a holistic approach to improving customer lifetime value. Humming Sales dives deep into your customers behaviors and traits to help you figure out how to effectively market and sell to every individual.
By the Numbers
Key Features of the Consumer Intelligence Solution
Utilizing the power of machine learning, our solution analyzes customer behavior to detect patterns that can be later used to make product recommendations, predict customer churn, and more.
K-means clustering allows us to group customers with similar attributes and behaviors together, so that you can easily personalize your marketing and sales efforts.
Sales Bleed Analysis
A staggering 67% of e-commerce carts are abandoned, contributing to a high “customer sales bleed” for most businesses. Our solution turns these abandonments into opportunities by discovering why transactions aren’t being completed and providing recommendations on how to prevent the “bleed”.
Product Recommendation Engine
Increase sales with our product recommendation engine, which uses the power of machine learning to provide personalized product recommendations to your customers. With our recommendation engine, you can not only increase the number of overall sales, but also the average value of each cart.
Customer Retention & Churn Analysis
Research shows that increasing customer retention rates by 5% can increase profits by up to 95%. We all know that it’s cheaper to retain a customer than acquire a new one, which is why our solution places a heavy emphasis on customer retention. Using behavior analysis, we can predict which customers are likely to churn and when, so that you can take timely action to prevent the loss.
Sample Dashboards of the Consumer Intelligence Solution
Watch How Humming Sales Works
Watch these short videos to learn how you can increase Customer Lifetime Value with Humming Sales. Our award-winning consumer intelligence solution has created over $150M (USD) in additional sales revenue on average per client using Predictive Analytics and Price Optimization. This an IBM Award winning solution that encompasses multiple products for an integrated solution running on any-cloud – where you can deploy your sales and customer data and create predictive outputs of customer buying behavior and sales patterns to know your customer and provide support for what they are looking to buy next.
Sales Intelligence – Customer Lifetime Value
Humming Sales – Increasing Customer Lifetime Value