Humming Sales is our award-winning consumer intelligence solution that helps organizations better serve current and potential consumers. Our modular approach to a browser-based solution works on ANY cloud with ANY database with real-time predictive analytics engines. Using a multitude of premier analytics tools and techniques, Humming Sales dives deep into your customers behaviors and traits to help you figure out how to effectively market and sell to every individual.
Utilizing the power of machine learning, our solution analyzes customer behavior to detect patterns that can be later used to make product recommendations, predict customer churn, and more.
K-means clustering allows us to group customers with similar attributes and behaviors together, so that you can easily personalize your marketing and sales efforts.
Sales Bleed Analysis
A staggering 67% of e-commerce carts are abandoned, contributing to a high “customer sales bleed” for most businesses. Our solution turns these abandonments into opportunities by discovering why transactions aren’t being completed and providing recommendations on how to prevent the “bleed”.
Product Recommendation Engine
Increase sales with our product recommendation engine, which uses the power of machine learning to provide personalized product recommendations to your customers. With our recommendation engine, you can not only increase the number of overall sales, but also the average value of each cart.
Customer Retention & Churn Analysis
Research shows that increasing customer retention rates by 5% can increase profits by up to 95%. We all know that it’s cheaper to retain a customer than acquire a new one, which is why our solution places a heavy emphasis on customer retention. Using behavior analysis, we can predict which customers are likely to churn and when, so that you can take timely action to prevent the loss.